Returns & Exchanges

At Antique Home, we make sure your experience is comfortable and secure from the first moment to the delivery of your order.

Inspection Before Delivery

You can fully inspect the product before accepting delivery and paying — our delivery agent will be present during the inspection to confirm the product's condition.

If There's Any Breakage or Damage

If you find any breakage or damage while inspecting the product before accepting delivery, you can refuse to accept it — in this case, you won't bear any cost at all.

If You Wish to Return the Product

If the product is completely sound and matches your order, but you decide not to keep it or wish to return it, you can hand it back to the delivery agent — in this case, only the delivery cost applies.

Exchange

If you'd like to exchange the product for another one, you can contact us and our team will help you complete the exchange, subject to availability of the replacement item.

Important Notes

Inspection must be done before the delivery agent leaves.
The product's condition is confirmed at the time of delivery.
Products that have been used, installed, or damaged after delivery may not be eligible for return or exchange.
We recommend keeping the product, its accessories, and its packaging until you're sure you're happy with it.
If there's any issue, contact us directly and we'll work to resolve it as quickly as possible.

Your satisfaction and trust matter most to us, and our goal is for every order to reach you exactly as you expect it.