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Customer Care

Shipping & Delivery

We deliver our carefully chosen pieces to every governorate in Egypt, with the same care we give each piece itself.

Delivery Areas

We deliver to every governorate across Egypt. Shipping cost varies by governorate and order weight, and is shown in full detail at checkout before you pay.

Delivery Time

Standard delivery takes 2–4 business days, and express delivery takes 1–2 business days, depending on your governorate. Timeframes may extend slightly during peak periods or for remote areas.

Store Pickup

You can choose to pick up your order directly from our showroom at no delivery cost — this option appears at checkout.

Packaging

Every piece is packaged with great care to ensure it arrives in excellent condition, especially delicate glass and ceramic pieces.

Tracking Your Order

Once your order is confirmed, our team will reach out to confirm your details, and you'll get an update as soon as it's out for delivery.

Have a question about shipping or delivery? Reach us on WhatsApp and we'll help right away.

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